Need help with your order?
If you'd like to request a return or if something arrived damaged, incorrect or defective, our support team can help explain the available options.
Start a request
Email exddream@gmail.com with your order number, the item and the reason for your request. For a damaged, defective or incorrect item, include photos if possible.
Return instructions
Different items may ship from different suppliers, so please do not send a product back until we provide return instructions and the correct address. Return eligibility and any charges depend on the product, its condition, supplier terms and applicable consumer law. We will explain the next steps for your request.
Refund timing
When a refund is approved, it is generally sent to the original payment method. Your financial institution determines when it appears in your account.
This information does not limit any consumer rights available under applicable law. For assistance, visit Contact Us.